FAQs

1. Do you accept luxury goods?

Yes!  All items must be authentic.  I do get all luxury items authenticated.

2. What happens if a customer damages my item?

You will still be paid out for item that is damaged due to a customer return.

3. How often do I get paid?

The 7th of the following month.  If the 7th follows on a weekend or holiday, the payment will be pushed until the next business day.

4. Are there any brands you don't accept?

I do not accept shein, Forever21, Wal Mart, or Charlotte Russe.

5. What brands do you accept?

There isn't a list of brands that I only accept.  I pick items based on brand, style, and condition.  However, here are my top 20 brands:

Abercrombie & Fitch

Adidas

American Eagle

Athleta

Chic Soul

CJ Banks

Eloquii

Express

Fabletics

Fashion To Figure

Free People

J. Crew

Lane Bryant

Loft

Lorna Jane

Lululemon

Nike

Steve Madden

Victoria's Secret

Victoria's Secret Pink

6. Do you also accept men's and kid's clothes?

Yes, I accept both!  I am more particular about the kids clothes that I accept.

7. How do I sign up?

Send a message through the contact form or email at info@shopsavannahferran.com and will get you scheduled for a pick up!

8. What are your rates compared to other consignment alternatives?

For luxury consignment, The Real Real pays out 20% for items that sell between $1 and $95.  Plato's Closet and Uptown Cheapskate pays about 33% of what they plan on pricing the item at.

I also typically accept more items than they do because I have a larger access to buyers because I'm selling online across multiple platforms as well as internationally.

I also offer complimentary pick ups to most of the Dallas Fort Worth Metroplex.

9. What does an ideal consignor for Savannah Ferran LLC look like?

The ideal consignor is someone who has already cleaned out their closet.  All their items they would like to consider for sale should be placed in preferably a trash bag or a bin.  Items from the excluded brand list shouldn't be included.  Items should be clean and in good condition.  After that, consignor should be ready for a hands off experience while their items are selling within the consignment window.